Shipping policy

Thank you for shopping with The Healing Habit. Below is our shipping policy so you know what to expect after placing an order.

Order Processing Time

Orders are typically processed within 2 to 3 business days. To allow for high order volume, holidays, or unexpected delays, please allow up to 5 business days for your order to be processed before it ships.

Business days do not include weekends or holidays.

Shipping Method and Delivery Time

We offer free economy shipping on all orders.

Economy shipping delivery times vary by location and carrier, but most orders arrive within 3 to 7 business days after the order ships. Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow 24 to 48 hours for tracking to update after you receive the email.

Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an address error, contact us as soon as possible. If the order has not shipped yet, we will do our best to update it. If the order has already shipped, we may not be able to make changes.

Lost, Stolen, or Delayed Packages

Once a package is in the carrier’s possession, delivery is outside of our control. If your tracking shows delivered but you cannot locate your package, please check with neighbors, your local post office, or your building management.

If your package appears lost or has not moved in tracking for an extended period, contact us and we will help you troubleshoot and file a carrier claim if needed.

Questions

If you have any questions about shipping, please contact us at: hello@thehealinghabit.com